Test Day: What to Expect
Administration and security standards are designed to ensure all candidates are provided the same opportunity to demonstrate their abilities. The following information is intended to be helpful and inform candidates of what to expect on examination day. All candidates agree to comply with HMDCB policies and information contained in the Candidate Handbook.
All candidates should arrive promptly for their scheduled examination appointment. On the day of the examination appointment, a candidate will not be allowed entrance to the testing center more than 15 minutes prior to their appointment. HOWEVER, if a candidate arrives more than 15 minutes after the scheduled testing time, they will not be admitted.
To gain admission to the assessment center, candidates must present two forms of identification. The primary form must be government issued, current, and include a name, signature, and photograph. The secondary form of identification must display the candidate's name and signature for signature verification. No form of temporary identification will be accepted. Candidates will also be required to sign a roster for verification of identity.
The candidate's name as it appears on their registration must match the candidate's name as it appears on government issued photo identification.
Without acceptable forms of identification, candidates will not be allowed to test and will forfeit the examination fee. PSI/AMP reserves the right to deny a candidate from taking the examination if there is a question in regards to the validity of the ID(s).
Candidates should limit personal items brought to the assessment center to wallets and keys. Candidates will be provided a soft locker (a small backpack) to store wallet and/or keys in the testing room. The proctor will lock the soft locker prior to candidates entering the testing room. Candidates will not have access to these items until after the examination is completed. Any attempt to bring unauthorized materials into the testing room may result in candidates being turned away from the testing center and/or other action by HMDCB consistent with its policies.
Candidates will be directed to a testing carrel and instructed on-screen to enter their unique identification number. A photograph of the candidate will be taken, which will remain on screen throughout the examination session. Prior to attempting the examination, candidates will be given the opportunity to practice taking an examination on the computer.
During the exam, candidates are permitted to skip items, change responses to items, and mark items for review so that they can come back to them later. Each item is multiple-choice, with four choices and only one correct, or best, answer. There is no penalty for guessing, so candidates should respond to every item.
For a more detailed explanation of the timed examination, refer to page 17 in the Candidate Handbook.
Examinations are proprietary. No cameras, notes, tape recorders, pagers or cellular/smart phones are allowed in the testing room. Possession of a cellular/smart phone or other electronic devices is strictly prohibited and will result in dismissal from the examination.
Candidates will be observed at all times while taking the examination. This includes direct observation by assessment center proctors as well as video and audio monitoring of computer-based testing sessions. Test proctors are required to report to HMDCB any irregular or improper behavior by a candidate. Irregular behavior may include but is not limited to the following:
HMDCB and PSI/AMP will work together to thoroughly investigate any reports of irregularities at an assessment center. HMDCB holds the authority to cancel any score resulting from an irregularity.