Scheduling Your Exam

Within 15 business days of receiving your completed application and payment, HMDCB's testing company partner, PSI Candidate Services, will send a confirmation of eligibility notification including instructions on how to schedule your examination. Once you have received notification from PSI, you will be able to schedule your examination either online or via telephone. The deadline to schedule your initial examination appointment is May 1, 2019.

Examinations are delivered by computer at more than 300 PSI Assessment Centers located throughout the United States. Computer examinations are administered by appointment only Monday through Friday at 9:00 am and 1:30 pm. Saturday appointments may be scheduled based on availability. Available dates will be indicated when scheduling your examination, and are on a first-come, first-served basis.

When scheduling an examination appointment, be prepared to confirm a location and a preferred date and time for testing. Candidates will be asked to provide their unique identification number which is provided in the confirmation of eligibility notification.

Rescheduling

Individuals wishing to change assessment center locations or reschedule their appointment for a different date or time may do so one time at no charge by calling PSI at 888-519-9901. Candidates must call PSI at least two business days prior to the scheduled appointment. Please note candidates must reschedule within the testing window, May 23 – June 14, 2019. See page 8 of the Candidate Handbook for additional details on rescheduling.

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President & CEO, TrustBridge